How long does shipping take?

Domestic orders (USA) typically arrive within 3–7 business days. International orders take 7–14 business days depending on your location.

Do you ship internationally?

Yes! We ship worldwide. No matter where you are, we'll get your order to you.

How much is shipping?

Shipping is completely free on all orders — domestic and international.

Can I change or cancel my order?

You can change or cancel your order within 2 hours of placing it. After that, orders enter processing and cannot be modified. Please contact us as soon as possible if you need to make changes.

How do I track my order?

Once your order ships, you'll receive a tracking link via email. You can also track your order anytime on our Track Order page.

What is your return policy?

We offer a 30-day hassle-free return policy on all orders. For full details, visit our Refund & Returns Policy page.

How do I start a return?

Simply email us at support@kalanishop.com with your order number, or use our contact form. We'll guide you through the process.

When will I get my refund?

Refunds are processed within 5–10 business days after we receive your returned item.

How do I find my size?

Check out our Size Guide for detailed measurements and fitting advice for every product category.

Are your products true to size?

Yes, our products are true to size. We recommend checking the size guide for exact measurements to ensure the best fit.

What materials do you use?

Materials vary by product and are listed on each product page. We prioritize quality fabrics and materials across our entire collection.

Is my payment secure?

Absolutely. All transactions are SSL encrypted and processed securely through Shopify Payments. Your payment information is never stored on our servers.

How do I contact you?

Visit our Contact page or email us at support@kalanishop.com. We respond to all inquiries within 24 hours.