1. Information We Collect

We collect the following types of information when you use our site:

• Personal information: name, email address, shipping address, phone number
• Payment information: credit card details and billing address (processed securely through our payment provider)
• Browsing data: IP address, browser type, pages visited, time spent on site, and referring URLs
• Account information: if you create an account, your login credentials and order history

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your questions and customer service requests
• Send promotional emails and updates (you can unsubscribe at any time)
• Improve our website, products, and overall customer experience
• Prevent fraud and ensure the security of our platform

3. Cookies and Tracking

We use cookies and similar tracking technologies to analyze site traffic, personalize your experience, and serve relevant advertisements. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of our site.

4. Third-Party Sharing

We share your personal information only with trusted third parties necessary to operate our business, including:

• Shipping carriers to deliver your orders
• Payment processors to handle transactions securely
• Analytics providers to help us understand site usage

We never sell your personal information to third parties.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, email us at support@kalanishop.com.

6. Data Security

We protect your information using SSL encryption and store data on secure servers. While no method of transmission over the internet is 100% secure, we take all reasonable precautions to safeguard your personal information.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@kalanishop.com