Policies & Information
Everything you need to know about shipping, returns, privacy, and your rights as a customer.
Shipping Policy
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive an email confirmation with tracking information once your order ships.
Shipping Options
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 Business Days | $5.99 (Free on $50+) |
| Priority Shipping | 3–5 Business Days | $9.99 |
| Express Shipping | 1–2 Business Days | $19.99 |
| Subscribers (Auto) | 3–5 Business Days | FREE |
International Shipping
We currently ship to the United States, Canada, United Kingdom, and Australia. International delivery times vary between 7–21 business days. Import duties and taxes may apply and are the responsibility of the recipient.
Returns & Refunds
90-Day Money-Back Guarantee
We stand behind every bottle with a 90-day, no-questions-asked money-back guarantee. If you're unsatisfied for any reason within 90 days of purchase, we'll refund your full purchase price — no hassle, no drama.
How to Request a Refund
- Email us at support@kalanishop.com with your order number and reason
- Our team responds within 24 hours on business days
- Refunds are processed within 5–7 business days to your original payment method
- You do NOT need to return the product to receive a full refund
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo. We'll send a replacement or issue a full refund immediately.
Privacy Policy
Last updated: January 2024
Information We Collect
We collect information you provide when placing an order, subscribing to our newsletter, or contacting support: name, email address, shipping address, and payment information (processed securely by Shopify Payments — we never store raw card data).
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Send promotional emails (you can unsubscribe at any time)
- Improve our products and customer experience
- Comply with legal obligations
Data Sharing
We do not sell your personal information. We share data only with trusted service providers (Shopify, payment processors, shipping carriers) as needed to fulfill your order. All providers are bound by confidentiality agreements.
Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us at support@kalanishop.com for any data requests.
Cookies
We use cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.
Terms of Service
Last updated: January 2024
Acceptance of Terms
By accessing our website or purchasing our products, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, please do not use our services.
Products
All products are sold as dietary supplements. We reserve the right to modify product formulations, pricing, and availability at any time. Product images are for illustrative purposes and may vary slightly from actual products.
Subscriptions
Subscribe & Save orders automatically renew until cancelled. You may cancel your subscription at any time through your account portal or by emailing support@kalanishop.com. Cancellations must be received at least 48 hours before your next scheduled billing date.
Limitation of Liability
Super Bonsai shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our products or services beyond the purchase price of the product.
Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Health Disclaimer
*These statements have not been evaluated by the Food and Drug Administration.
Super Liver Drops are not intended to diagnose, treat, cure, or prevent any disease. The information provided on this website is for educational purposes only and is not intended as a substitute for professional medical advice.
Always consult with your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, have a medical condition, or are taking prescription medications.
Individual results may vary. The testimonials featured on this website are from real customers and represent their individual experiences. Results are not guaranteed and may differ from person to person.
For questions about our products or your health, please contact your physician or reach out to our support team at support@kalanishop.com.